Mizell BBQ Hut 210cm

XX1776

Wooden Garden Furniture Aftercare

Our range of Wooden Garden Furniture is eco-friendly because the timber is sourced from Scandinavian forests that are protected by the Forestry Stewardship Council (FSC). Where trees are cut down responsibly and many more are replanted in their place.

Furniture with natural character

Wooden garden furniture products are handmade. As these are natural products, there will be natural blemishes like knots and veins through the grain, and slight imperfections like cracks or splits in the wood which may occur with changes in the weather. These natural characteristics are due to the wood losing moisture during warm and dry seasons, and during exposure to intense sunlight. During colder and wetter seasons, the wood will uptake moisture again which will reduce these splits or cracks. This is of no detriment to the product. All our wooden garden furniture has been pressure treated.

What does pressure treatment (tantalising) do?

The pressure treatment process protects the timber against rot and decay, giving it the best possible pre-treatment available to give your product a long lifespan.

Do I have to treat the product as soon as I get it?

You don't have to rush to add a further treatment to your product as it is already safe and protected from rot. Some customers decide not to treat their product at all and to just leave it to naturally weather and season. However, we recommend the use of a furniture oil periodically, to help moisturise the wood and help to delay the aging process. Changes in appearances to your furniture can depend on variables such as: location in the garden, exposure to weather, exposure / lack of exposure to sunlight and natural differences in the wood.

Why are there splits and cracks appearing?

When left outside, or exposed to changes in temperature or weather conditions all wooden products will experience some splitting, warping, cracking or some other kind of movement. This is not a detriment to your product in any way shape or form and these are natural occurrences, and characteristics of having wooden garden furniture. Don't forget, this is garden furniture and is meant to be stood outside for years, so please expect some weathering.

What if water gets in the splits, doesn't this make the wood vulnerable?

Your product has been pressure treated with Tanalith-E / Tanatone, (a copper phosphate treatment) that has been pumped under pressure, deep into the grain of the timber. This treatment stops micro-organisms and rot eating the timber. Rest assured that splitting and cracking is perfectly fine, and these occurrences will come and go with changes in the weather.

Mainland UK Delivery - DELIVERIES RUNNING AS NORMAL

Any items that fall within oversized or pallet delivery bands will state this in the product description. Please be aware that if you are ordering large quantities your delivery may change delivery band.

*Orders placed by 12 noon Monday-Friday are generally despatched to be delivered on the next working day (unless otherwise stated in product description). During busy periods this may increase to a 4-5 day service.

To check the current status of delivery timings before placing an order, please call our office team on 0151 334 0818.

For additional delivery locations/options and terms click here

We understand that sometimes products need to be returned. If your item is faulty, damaged, or simply no longer required, our office team will help you out.

We accept returns within 14 working days from receipt in an unused and resalable condition*

*For full return instructions and guidance please click here